What we do is very simple. We actually listen and understand the needs of our customers. Once we have understood what is required we collaborate to achieve that outcome for them by connecting them directly with service providers who are able to fulfill their request.
We are fast and extremely responsive, our follow through is amazing and co-ordination is almost near to perfect.
That is the real reason why our clients love working with us and we have been able to proudly deliver numerous projects.
We work in a professional and transparent manner and follow the below process
UNDERSTAND THE REQUIREMENTS
We speak with the customer and understand the scope of the project- whether it is a small apartment painting job or a large commercial project. We try to view it from a customer's point of view to get their mind-map. Only when we understand the job fully, can we match them with specific painting companies who have been pre-screened, qualified and authenticated for their reliability and serviceability.
We are aware that different customers have different projects and not every service provider is an expert in every area. So that is why we only connect the customer with painting services who will be able to meet their specific requirements. Our different service providers then connect with the customer and provide up to 3 free independent quotes.
Since we directly put the customer in contact with the service providers, the customer is in direct control of their budget and preference of scheduling their project based on their preference
CHOICE AND CONTROL
As the customer receives free quotes from different service providers they can be assured of a competitive market rate pricing and fast responses from the service providers. Further we follow up to ensure that contact has been made and quotes have been provided. The customer then chooses the most suitable service provider and engages them directly.
COMMUNICATION IS CRITICAL
We love the "No Surprises" approach and that is why we keep our customers updated in every step of the way and often assist them to seek and source the best service provider.
SATISFACTION IS SECOND TO NONE
Besides our expertise, our real biggest asset is the satisfaction of our customers. There is no other reason for us to be in business if we don't have a list of happy clients. So unless you are satisfied with our quality, we won't stop.